Frequently Asked Questions
Please reach us on our email at firstname.lastname@example.org for a response within 24 hours.
Returns and exchanges are accepted for all unworn items within 30 days of purchase for a full refund less a flat rate return shipping fee of $7 (USA orders only) unless marked "Final Sale" as part of a discount or offer. We do not offer returns or exchanges on International orders.
For returns or exchanges, please visit:
Please allow up to 5 business days once your return is delievered to our warehouse for us to inspect and process your refund. Any items that are deemed unreturnable will not be refunded and an email will be sent to you. Please allow 1-3 business days for your refund to be processed by your bank.
Once your exchange is marked delivered to our facility, your exchange order will be issued.
We recommend that you wash on cold and either tumble dry on low dryer setting or hang/air dry for best results and longevity. We also recommend steaming or ironing after each wash for optimal use.
Orders typically ship within 24 hours of purchase. Allow 1-3 for order processing. Expedited shipping options are available with Priority Shipping (selected during checkout). Orders placed after 1pm on Friday may not ship until Monday morning.
We generally recommend going up a size if you're in between sizes for more comfort or size down for a tighter more slimming fit. Check our size guide on each product for specific dimensions or our "Find My Fit" tool for a better assessment based on body type.
All of our orders are processed in and ship from California, USA.
All our fabric and yarn is directly sourced in Egypt. Our clothing is produced in our production facilities in Egypt.